Property Management and Marketing

Tenant Screening and Selection

Perform a background check to verify identity, income, credit history, rental history, etc.
Grade tenant according to pre-defined tenant criteria.
Inform tenants who were turned down.

Tenant Move-In

Draw up a leasing agreement
Confirm move-in date with tenant
Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
Ensure all agreements have been properly executed
Perform the detailed move-in inspection with the tenant and have tenants sign a report verifying the condition of the property prior to move-in.
Collect first months rent and security deposit.

Rent collection

Evictions.

Filing relevant paperwork to initiate and complete an unlawful detainer action.
Representing owner in court.
Coordinating with law enforcement to remove tenant and tenants possessions from unit

Legal

Advice in the event of a legal dispute or litigation
Refer owner to a qualified attorney when necessary
Understand and abide by the latest local legislation that applies to renting and maintaining rental properties.

Inspections

Perform periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.
Send owner periodic reports on the condition of the property

Maintenance, Repairs, and Remodeling.

Provide and oversee an in-house maintenance crew
Establish a preventative maintenance policy to identify and deal with repair needs
Provide a network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code.
Assign jobs to different parties (in-house employees, handyman and professional contractors) based on who will do the best job for the best price.
Maintain outdoor areas
Leaf and snow removal
Landscaping
Removing trash and debris
Maintain and monitor a 24-hour emergency repair hot-line
Larger renovation or rehab projects
Provide recommendations on how the project can maximize rental income.
Prepare preliminary cost estimates
Get multiple independent bids for the work
Act as general contractor overseeing the work

Tenant Move Out

Inspect unit and fill out a report on the property's condition when the client moves out
Provide tenant with a copy as well as estimated damages
Return the balance of the security deposit to the tenant
Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
Clean unit and perform and needed repairs or upgrades
Re-key the locks
Put the property back on the market for rent

Prepare Property for Rent.

Clean home and optimize interior appeal
Manicure landscaping to increase curb appeal
Create ads tailored to the property and advertising medium. Some of the mediums commonly used are:
Paid and free rental listing websites
Print publications
Signs
MLS
Fliers
Work with other realtors and leasing agents to find a tenant
Provide a 24-hour hot-line where prospective tenants can listen to detailed information about the property
Field calls from prospects for questions and viewings
Meet prospective tenants for showings throughout the week and weekend.
Provide prospective tenants with rental applications that are legally compliant with fair housing laws
Collection applications with application fee